Free Worldwide Shipping + Easy Returns.

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Shipping Information

SHIPPING DESTINATIONS:

A&N Boutique ships Worldwide. A&N Boutique reserves the right to deny shipping to any country which is deemed 'risky'. In circumstances where the destined country is deemed 'risky' A&N Boutique may refuse shipment or request transit insurance to be paid on the parcel.


PROCESSING TIMES:

Orders are processed and shipped Monday through Friday, excluding weekends and public holidays. Your order will be shipped/dispatched within 2 business days of settlement, depending on stock levels and volume of outgoing orders.

**Please note, business days DO NOT include weekends or public holidays.


INFORMATION REGARDING CURRENCY:

A visitor may wish to manually 'select a currency' from the drop-down menu provided at top of website. By selecting your desired currency, all products will be displayed in this currency. For all other international currency conversions, please refer to an online currency converter, such as Google.

** Please Note: Prices may fluctuate depending on current exchange rates. A&N Boutique process all orders in AUD. While the content of your cart is currently displayed in a foreign currency, you will checkout using AUD at the most current exchange rate.


ORDER CONFIRMATION PROCESS:

After ordering online, you will receive an email confirmation from PayPal/Shopify containing your order & payment details (If you have provided your correct email address). We will normally confirm receipt of your order within a few minutes of ordering.

When an order is dispatched, an automatically generated email from our shipping carrier is sent to the customer's email address containing the tracking information for the dispatched parcel. Please ensure to check Spam/Junk folders in case this email was not successfully delivered to your inbox.

If you do not receive the order confirmation email in your inbox or Junk/Spam folders, you may have misspelled your email address during the checkout process. We recommend notifying us immediately via the Contact Page so we can re-send the order confirmation email and to correct the email address on file. Providing the wrong email address can prevent you from receiving order updates/tracking your order online.


SHIPPING INFORMATION (WORLDWIDE):

Countries/continents we ship to (Including but not limited to): Australia, USA, UK, NZ, Canada, Europe, Asia, Africa & Middle-East.

All of our regular and express shipping services have online tracking available for your convenience. Our Express & Priority parcels have signature on delivery for extra added security. Simply select your suitable shipping service upon checking out.

Regular Shipping:

All orders between AUD $200.00 & $400.00 are eligible for Free Regular shipping. The average delivery time for all of our regular parcels is between 2 to 12 business days (depending on shipping destination). All regular orders under $200.00 incur a fee between $10.00 & $20.00 (depending on shipping destination).

Express Shipping:

All orders over AUD $400.00 are eligible for Free Express shipping. The average delivery time for all of our Express parcels is between 1 to 5 business days (depending on shipping destination). All express orders under $200.00 incur a fee between $15.00 & $30.00 (depending on shipping destination).

Priority Expedited Shipping:

All orders (to select countries) at any cart value is eligible for Priority Expedited Shipping at an additional cost. The average delivery time for all of our Priority Expedited parcels is between 1 to 3 business days (depending on shipping destination)

 
** Certain countries are exempt from the Free worldwide shipping offer.
** A&N Boutique is not held liable for delays made by Customs Officials/Shipping Carrier or natural disasters in the course of shipment.

** Free Shipping only applies to orders AUD $200.00 & Over. On estimate to be USD $158 / €132 EUR / £ 117 GBP As per 'January 2018' exchange rates provided by Google's currency converter.


CUSTOMS DUTIES / TAXES:

* All Taxes and customs charges are the responsibility of the customer and are not included in the cost of the order or shipping charge (if any). Taxes and Customs charges differ depending on the country and state of the shipping address. We suggest contacting your local customs office if you are unsure of the applicable taxes and customs fees that are relevant to you. A&N Boutique is not responsible for any additional taxes and/or customs charges that are requested during the shipment of your order.  If you would like a full insight into your country's importing rules and guidelines please Click Here for further information.

** In the event a customer refuses an international delivery due to the taxes/customs duties imposed on them, free shipping is no longer valid due to the customer terminating the contract/order. All shipping costs paid by either A&N Boutique/ the customer (including sending the item to and from the customer) will be the responsibility of the customer and will be deducted from the order in the event of a refund/ issue of a store credit.


ADDITIONAL INFORMATION FOR ALL CUSTOMERS:

If a customer error in shipping address is made during the checkout process, A&N Boutique reserves the right to charge a shipping fee as quoted at time of re-shipment.

Any shipping costs paid by A&N Boutique/ Customer is not reimbursed in the event of a refund. This includes shipping costs incurred on orders eligible for free shipping.

All shipping delivery times advised are provided by our shipping carriers. A&N Boutique is not held liable for any delivery delays made by our shipping carriers and their associates.

All orders made via the online store cannot be cancelled due to change of mind, or delays made by A&N Boutique due to fraud preventative measures.

Once an order is placed you have committed to this purchase and knowingly accept the Shipping & Returns Policy.

 

DISPLAYED MONITOR COLOUR VS TRUE COLOUR OF GARMENTS:

Please note, the colour of the the garments displayed on this website may differ to the true and actual colour of the physical garment. Even though we strive our very best to display the true colour of the garment as accurate as possible on our website, many factors can have an impact on the colour you view on your device's screen/monitor.

These factors are but not limited too: Monitor/Screen Type, Device age & Type, Display Settings, Flash/Lighting within displayed content.

For more images/content please refer back to our official Instagram video clips/photos @anboutique.official

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