A&N Boutique ships Worldwide. A&N Boutique reserves the right to deny shipping to any country which is deemed 'risky'. In circumstances where the destined country is deemed 'risky' A&N Boutique may refuse shipment or request transit insurance to be paid on the parcel.
Orders are processed and shipped Monday through Friday, excluding weekends and public holidays. Your order will be shipped/dispatched within 2 business days of settlement, depending on stock levels and volume of outgoing orders.
**Please note, business days DO NOT include weekends or public holidays.
INFORMATION REGARDING CURRENCY:
A visitor may wish to manually 'select a currency' from the drop-down menu provided at top of website. By selecting your desired currency, all products will be displayed in this currency. For all other international currency conversions, please refer to an online currency converter, such as Google.
** Please Note: Prices may fluctuate depending on current exchange rates. A&N Boutique process all orders in AUD. While the content of your cart is currently displayed in a foreign currency, you will checkout using AUD at the most current exchange rate.
ORDER CONFIRMATION PROCESS:
After ordering online, you will receive an email confirmation from PayPal/Shopify containing your order & payment details (If you have provided your correct email address). We will normally confirm receipt of your order within a few minutes of ordering.
When an order is dispatched, an automatically generated email from our shipping carrier is sent to the customer's email address containing the tracking information for the dispatched parcel. Please ensure to check Spam/Junk folders in case this email was not successfully delivered to your inbox.
If you do not receive the order confirmation email in your inbox or Junk/Spam folders, you may have misspelled your email address during the checkout process. We recommend notifying us immediately via the Contact Page so we can re-send the order confirmation email and to correct the email address on file. Providing the wrong email address can prevent you from receiving order updates/tracking your order online.
SHIPPING INFORMATION (WORLDWIDE):
Countries/continents we ship to (Including but not limited to): Australia, USA, UK, NZ, Canada, Europe, Asia, Africa & Middle-East.
** Free Shipping only applies to orders AUD $200.00 & Over. On estimate to be USD $158 / €132 EUR / £ 117 GBP As per 'January 2018' exchange rates provided by Google's currency converter.
CUSTOMS DUTIES / TAXES:
* All Taxes and customs charges are the responsibility of the customer and are not included in the cost of the order or shipping charge (if any). Taxes and Customs charges differ depending on the country and state of the shipping address. We suggest contacting your local customs office if you are unsure of the applicable taxes and customs fees that are relevant to you. A&N Boutique is not responsible for any additional taxes and/or customs charges that are requested during the shipment of your order. If you would like a full insight into your country's importing rules and guidelines please Click Here for further information.
** In the event a customer refuses an international delivery due to the taxes/customs duties imposed on them, free shipping is no longer valid due to the customer terminating the contract/order. All shipping costs paid by either A&N Boutique/ the customer (including sending the item to and from the customer) will be the responsibility of the customer and will be deducted from the order in the event of a refund/ issue of a store credit.
ADDITIONAL INFORMATION FOR ALL CUSTOMERS:
If a customer error in shipping address is made during the checkout process, A&N Boutique reserves the right to charge a shipping fee as quoted at time of re-shipment.
Any shipping costs paid by A&N Boutique/ Customer is not reimbursed in the event of a refund. This includes shipping costs incurred on orders eligible for free shipping.
All shipping delivery times advised are provided by our shipping carriers. A&N Boutique is not held liable for any delivery delays made by our shipping carriers and their associates.
All orders made via the online store cannot be cancelled due to change of mind, or delays made by A&N Boutique due to fraud preventative measures.
Once an order is placed you have committed to this purchase and knowingly accept the Shipping & Returns Policy.